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Floor Care Frequently Asked Questions | Carpet Call

How do you maintain a floor?

Regular cleaning and maintenance is the best way to keep your floor finish looking great while extending the lifespan of the material. Each type of flooring has different care needs, so the best thing to do is learn about do’s and don’ts related to the types of flooring in your own home. 


Visit our Product Care guide to learn more about care and maintenance for your flooring type.

How often should you wash your hard floors?

You can remove crumbs, pet hair and other particles from your hard flooring with weekly sweeping, vacuuming or dry mopping. For a deeper clean, you’ll want to use a suitable floor cleaner and mop every other week or so. Just keep in mind that certain hard flooring materials shouldn’t be exposed to excessive moisture or harsh bristles.

Placing doormats and rugs in high-traffic areas can help keep your hard flooring free from messy footprints as well, meaning washing will be less work.

How often should you clean your carpets?

Modern carpet materials are designed to withstand wear and tear, so they require fairly minimal maintenance. The rule of thumb is to vacuum once per week — or twice per week for areas that are prone to collecting dirt and debris from heavy foot traffic.

If you notice a spill or potential stain, make sure to clean up the spill immediately and follow up with a spot cleaning solution to avoid lasting stains. 

Finally, it’s advisable to have your carpets steam cleaned every year to two years. This will help wash the fibres and remove dirt trapped in your carpet that a vacuum cleaner can’t reach. Your carpets will look as good as new afterwards.

What are the best floor cleaning techniques?

While there are lots of ways to go about cleaning your floors, here are some tips that can make cleaning faster and more effective:

  • Vacuum hard flooring without the brush activated and use vacuum cleaner attachments to remove debris from baseboards and other hard-to-reach spots.
  • Use a specially formulated floor cleaner and floor polish to bring out the shine in your timber flooring or synthetic floor.
  • Soak up carpet and rug spills with an absorbent sponge or cloth before scrubbing, to avoid creating an accidental stain.

What is the best thing to use to mop floors?

Mopping with a dry mop first is the first step for collecting crumbs, pet hair, dirt and other particulate material. Follow up with a damp mop with a sprayer to give hard flooring a thorough wash, remove sticky residue and bring out the surface’s shine.

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