Carpet Call is Australia’s largest independent flooring retailer stocking and installing all of your flooring needs with our huge range of flooring products. We have over 70 stores Australia wide completely stocked with all types of flooring including carpet, rugs, timber, laminate, vinyl floors, and much more. At Carpet Call you’ll find exactly what you need to brighten up any room in your home.
Our first Carpet Call store opened 40 years ago and since then we have grown to become one of Australia’s most well-known and best loved providers of quality flooring products.
We are known for our professional and knowledgeable staff, just like our famous jingle says: “Call Call Carpet Call – the experts in the trade”. So visit a Carpet Call store near you for expert advice about your next flooring purchase.
With our easy Online Rug Store our customers can now browse and purchase from our entire range of rug products, including our fantastic clearance specials, without having to leave the comfort of their own homes. A new rug is a fantastic way to add some colour and style to your home, and with our convenient online store you can now browse and select your new rug from home, and coordinate it with your room’s existing décor. If you need any help while browsing, our fully trained consultants are on hand to answer any question you have and give you the best advice on our products.
Our quality and customer service speak for itself- since opening our Online Rug Store we have received a 100% Product and Delivery Satisfaction rate.
For the full terms and conditions of our click and collect service please read our Delivery Policy.
Carpet Call has a clear Return Policy so that our customers will always be completely satisfied with their purchase, and we offer a complete 2 year installation warranty with all our products.
Carpet call has hard and soft flooring products to go in any home or office. Our 70+ stores all over Australia stock samples and materials for decking your floors out with carpet, rugs vinyl and timber.
Carpet has always been a favourite flooring product of choice. It’s comfortable, soft and is limitless in its patterns and colours. Make your house a home and your office space look professional with our high quality carpet flooring, available in various styles to provide different appearances and textures to fit in with your existing décor.
Timber is an elegantly simple flooring option that looks beautiful all year round and will increase the value of your home with its warm and clean appearance.
Carpet Call offers a range of different Australian and imported wood types in various colours and finishes, such as:
Our timber flooring is available as engineered timber floating floors, which is a quick and easy installation process designed for today’s fast paced lifestyle.
Our German made laminate flooring gives you the chance to have that authentic timber look in your home at a much lower cost. It is made from high density fibre board (HDF), embossed with our patented registered formula that gives the beautiful look of real timber, and comes complete with swelling protection.
High density fibre board is an engineered wood product that is similar to particleboard used in other types of laminate flooring. But it is much denser, stronger and harder because it is made out of highly compressed wood fibres bonded together with resin. This prevents splitting and cracking over time.
You can choose from 2 main styles of laminate flooring for your home: wide boards, which look fantastic in open plan spaces, and traditional parquets (3 strip boards), which suit smaller or more conventional style rooms. We have over 25 different designs and colours in various qualities and styles, as well as numerous thicknesses ranging from 7mm to 8mm, and the added option of designer bevelled edge boards that give a beautiful modern look.
All our superior laminate flooring products meet strict European manufacturing standards. You’ll be sure to find a style to suit your needs and budget.
Vinyl flooring is another fantastic flooring alternative which comes in many styles to suit the modern and traditional household. Its stain-resistant protective coating ensures a long life and keeps maintenance to a minimum, which makes it perfect for busy homes with young children or pets.
Our specially designed Texline Textile is our unique, textile backed vinyl flooring surface that will bring you all the comfort and warmth of carpet together with the sturdiness and practicality of vinyl. It is an innovative design that truly takes flooring to a new level, and is ideal for any room in the house.
Our expert Carpet Call consultants can advise you about design and colour options that will work with your existing décor, as well as discuss your options for installation methods and joint placement so that you will be completely satisfied with the end result.
Our beautiful and high quality rugs can serve any number of purposes; brighten up a room with a colourful design, add some warmth and comfort with something soft underfoot, create a focal point or blend it seamlessly with your existing furniture to tie your whole room together. Our exclusive collection of rugs range from pure wool and wool blends, to polyester and more in a huge array of colours, textures, sizes and shapes. You’ll be spoilt for choice!
We have rugs to suit:
Carpet Call started from humble beginnings in 1975, with Jim Smith opening his first one man store in Alderley, on the north side of Brisbane. Jim firmly believed in the core values of outstanding customer service and being available to his customers 24 hours a day, 7 days a week. He quickly expanded, opening several more stores around Brisbane and soon becoming a household name in the 1980’s with the catchy “Call Call Carpet Call” jingle.
Having set the business on the simple belief of fantastic customer service, Carpet Call continues to provide a free in-home measuring service for flooring, a professional colour and style consultation and an extensive product range to give customers the freedom to make a fully informed and educated decision before purchasing. We have expanded all throughout Australia to include stores in Melbourne, Sydney, Adelaide and Perth to become the largest 100% Australian owned independent flooring retailer in the country.
Our core company values still remain the same today. We understand that choosing and installing flooring can be a difficult and time consuming process, and a serious investment into your home. Our aim is to make this process as simple as possible for you.