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FAQ Hard Floor FAQ

Buying laminate flooring online can present many problems. Buying laminate flooring in a Carpet Call store offers many advantages. You can view the laminate flooring in store and in your home before buying whereas online you are forced to choose from a thumbnail photograph.

Benifits Carpet Call Store Online Flooring store
See, touch, feel product before you buy Yes No
Measure, sub-floor assessment and quote Yes No
Professionally installed Yes No
DIY Installed Yes Yes
European Quality Product Guaranteed Yes No
Flooring Specials and Promotion Prices Yes Yes
Aftersales contact and service in Australia Yes No
You’ve decided Laminate flooring meets all your needs and are ready to buy. How can you access the different laminate flooring grades and durability online? Who can you ask about warranties and subfloor preparation requirements before buying online? Who can you turn to if the product you purchased online arrives and is not the colour you saw in the photograph online? None of these scenarios are a problem if you purchase from a Carpet Call store. If you want some practical advice on laminate flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Laminate flooring can be easy to install. It is laid floating not glued using a simple click system, offering a gap free finish after installation. While it may be more cost–effective to install your own laminate flooring consider your time, skill level and warranty expectations before starting. Check out Carpet Call tips for DIY laminate flooring projects below. If you find it overwhelming, book one of our professional laminate flooring installers .

  • Laminate can be installed above wood subfloors and concrete subfloors on any grade level.
  • Parador laminate can be installed over underfloor heating systems that do not exceed surface heat of 28 degrees Celsius.
  • Perform all moisture tests according to the manufacturer’s recommendations. If necessary, install moisture protection above your subfloor.
  • Allow your Parador laminate to acclimatise to the installation environment per manufacturer’s recommendations. This usually means keeping a relative humidity of between 35%–65% for 48 hours within the room.
  • Ensure your subfloor is level and free from all dips or imperfections and scrape your subfloor clean. Use self–levelling compound to level all required areas.
  • If desired, undercut door casings in the installation area.
  • Remove all mouldings and doors.
  • Sweep and vacuum your floor before installing your laminate.
  • Always install safely using the proper safety equipment. Follow all manufacturer safety recommendations.
  • Consider calculating the number of rows of laminate you’ll need to complete your floor.
  • Inspect all boards before you install them. Do not install discoloured or damaged boards. Cut away damaged areas and use the remainder to start rows. Use slightly discoloured boards in pantries or closets where they may not be as noticeable.
  • Always use carbide–tipped saw blades and cut into the prefinished side of the laminate first to avoid chipping the finish.
  • Never hit the laminate flooring directly. Use a tapping block to move the laminate boards into position, when needed.
  • Do all your cutting in another area to keep the installation area free from sawdust and wood chips.
  • Put tools on a piece of cardboard on top of your laminate so that you do not scratch the surface.
  • Always work from your subfloor NOT your newly installed laminate floor
If you want some practical advice on installing laminate flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Laminate flooring originated in Europe in the 1970’s. Laminate flooring consists of four key layers designed to withstand the rigours of daily living. All Carpet Call laminates from Parador are constructed using High Density Fibre board (HDF) and layers of several different materials featuring swelling protection. This is how Carpet Call Parador laminate is manufactured in Germany:

  • Top Layer/Wear Layer – The top layer of laminate flooring provides protection and durability. Highly wear resistant top layer made of melamine resin overlay. Easy to clean and long lasting.
  • Decorative Layer – The decorative layer or high–resolution image printed on the surface that gives the floor its appearance. Quality laminates will have a quality print.
  • Core Layer – The centre of the panel which provides its structural durability. The core of quality laminate flooring is made of High Density Fibreboard (HDF); material made of very compact wood fibres and resins. HDF is strong and more durable than MDF.
  • Backing Layer – The bottom layer of the flooring that provides stability and moisture repellent balance to the product. It’s also a protective barrier between the subfloor and the laminate core.
After these layers are created separately, high–pressure machines bond them together to form laminate floor planks. Parador uses a “click and lock.” system allowing Parador laminate floors to be installed without being attached to the subfloor using the floating method. If you want some practical advice on laminate flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Laminate is hard wearing but like any product exposure over time to humidity, dryness or extreme temperature changes can cause your laminate floors to expand and contract. Fortunately, there are ways in which you can reduce these harmful environmental effects and increase the longevity of your floor. Carpet Call recommends taking the following precautions . Humidity and Temperature Laminate flooring can handle higher and lower extremes of humidity better than hardwood and bamboo. Carpet Call would avoid installing laminate in rooms such as an unventilated bathroom, wet areas or a laundry. If using an evaporative cooler we strongly advise following manufacturers guidelines and only operate with doors or windows open. Sunlight Parador laminate floors come with a surface wear layer designed to prevent fading from sunlight exposure but you can reduce the effects of sun damage by using window blinds or coverings. If you want some practical advice on installing laminate flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

If you have more than one type of floor in your home such as laminate and carpet it is important that the transition between rooms works well. The right floor accessories can make the transitions between the two flooring types or rooms flawless. The right skirtings and trims help hide floor and wall gaps, while an underlay can reduce indoor sound level and/or protect the floor from moisture damage. Various shapes and decors mean that the profiles are able to be ideally matched to the relevant decor. The patented clip technology on the skirting makes assembly much easier. They are simply pushed onto special clips and can therefore be effortlessly taken back off again. The underlay creates the perfect base for laying your new Parador floor. It compensates for slight uneven places on the subfloor and provides the required moisture protection on sub floors. Special acoustic underlays reduce ambient noise and impact sound, in other words the sound that the floor makes when walking, both in the room itself and the room underneath. That improves the room acoustics and reduces interfering noise. Parador offers an extensive range of high quality underlays, which are ideally suited for different installation situations and purposes. If you want some practical advice on installing laminate flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Opinions of consumers are fierce but neither is better than the other. Carpet Call flooring retail consultants will help you to choose a laminate floor or timber floor once they have assessed your lifestyle needs and budget. The latest technology in laminate manufacturing produces some wonderful laminate flooring that looks like real timber flooring and quality laminate flooring reproduces striking timber textures. If you have kids, pets and heavy foot traffic then laminate will suit your needs. If you have a tight budget you will find laminate is cheaper than timber flooring. Remember, it is wise to invest in a quality German laminate with clear warranties rather than a cheaper online product. Drop into one of our Carpet Call stores for a demonstration from our flooring consultants on the benefits and characteristics of both laminate flooring and timber flooring or call us on 1300 502 427 for detailed advice.

Moisture is the natural enemy of any type of wood. Carpet Call laminate flooring from Parador contains layers of wood fibres and is naturally susceptible to moisture damage from standing water. Mopping up and drying spillages immediately will minimise moisture damage. In most cases, the moisture resistance of a laminate floor is determined by the quality and moisture resistance of the HDF core. The harder the HDF core, the higher the quality of the laminate flooring. For additional moisture protection Carpet Call recommends a superior quality moisture underlay. Drop into one of our Carpet Call stores for a demonstration on how to protect your laminate flooring from moisture damage or call us on 1300 502 427 for detailed advice.

When you buy laminate flooring from a Carpet Call flooring store our flooring consultants will offer you a list of tips on how to clean and maintain your laminate floors. Laminate flooring is a fashionable investment in your home. Regular care and cleaning of your laminate floor is essential in maintaining the good looks long term. Maintaining the protective coatings and avoiding moisture or spillages is the key.

  • Broom with soft bristles
  • Vacuum with soft brush attachment
  • Bucket with quality lint free sponge mop
Carpet Call recommends putting some simple things into place to help make cleaning and maintenance of your laminate flooring easier.
  • Place non-rubber protective pads beneath furniture or appliances. Carpet runners in hallways are great
  • Remove shoes in the home . High heel shoes easily damage timber floors with indentations
  • A constant indoor humidity level of about 50 – 65 % relative air humidity is best to preserve the value of and to care for your floor
  • Although fade resistant we recommended windows have blinds or shades applied to minimise the effects heat from sun may have on the laminate structure
  • Remember to re-arrange rugs and furniture periodically so that the effects of sunlight allows floors to age evenly
  • We highly recommend the use of door mats to prevents tracking abrasive grit and dirt into the home which acts just like sandpaper on your floor
Drop into one of our Carpet Call flooring stores for a demonstration from our flooring consultants on how to clean and maintain your laminate floors or call us on 1300 502 427 for detailed advice.

At Carpet Call we provide comprehensive warranties for our extensive range of laminate flooring products. Your local Carpet Call flooring store can provide details of warranties covering your choice of laminate flooring. Parador offers a 20-year residential warranty giving you peace of mind in the long term. You can create your personalised warranty certificate on the Parador website and print off to store safely with your sales receipt. All Carpet Call manufacturer warranties are subject to general warranty exclusions. Your Carpet Call flooring store will provide a warranty at time of purchase. If you want some practical advice on laminate flooring warranties, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Laminate is a hot designer ticket right now but there is no denying laminate flooring has been forced to work off a bad reputation over the last couple of years. Why is this? Cheap online laminate imports have tainted the market place. Quality German laminate manufacturers have battled with consumers purchasing lower quality cheap online laminates that have failed to perform in the Australian climate. A reputable established company such as Parador has worked hard to raise the laminate flooring benchmark. Offering quality laminate flooring that performs exactly as promised with an extensive range of designs to meet not only budget but décor style is paying off. Laminate flooring installed professionally, cleaned and maintained as per manufacturers guidelines will perform as promised and that’s why Parador is rapidly becoming Australia’s favourite laminate flooring. If you want some practical advice on laminate flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Parador Laminate can be installed over a heated slab provided the slab temperature does not exceed 27°C. The slab should come to equilibrium for 24 hours before laminate installation. Laminate Flooring will act as an insulator, increasing the time initially for underfloor heating to become effective but also prolonging the heating effect after the thermostat cuts out. Installers must read Parador installation guidelines before commencing work. If you want some practical advice on laminate flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Carpet Call offers both solid and floating timber floors and applauds the benefits of both. The secret is to find out which meets your needs rather than one being better than the other. Check out Carpet Calls timber comparison chart below

Benefits Solid Timber Engineered Timber
Real wood all the way through Yes Yes – 3 layers
Hold up well against light moisture No Yes
DIY Installed No Yes
Can be sanded Multiple Times Up to 3 times
Can be installed over under-floor heating Not recommended Yes
Scratch and dent resistant Fair – depends on species Good -depends on species
Aftersales contact and service in Australia Yes Yes
If you would like to compare solid and floating timber flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427 for more advice.

Floating timber flooring can be installed DIY but it is wise to spend some time planning before you start installing your new floor. The following should be considered in your planning phase.

  • The subfloor must dry, level and flat with a maximum of 2mm variable over a running meter.
  • Carpet Call’s Universal flooring can be installed over underfloor heating systems that do not exceed surface heat of 28 degrees Celsius. The manufacturers heat-up protocol must be carried out before installation
  • Perform all moisture tests according to the manufacturer’s recommendations. If necessary, install moisture protection above your subfloor
  • Allow your timber flooring to acclimatise to the installation environment as per manufacturer’s recommendations. This usually means keeping a relative humidity of between 35%–65% for 48 hours within the room
  • Consider the tools that will be required to complete the job.
  • Do all your cutting in another area to keep the installation area free from sawdust and wood chips.
If you want some practical advice on installing timber flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

A timber floor from Carpet Call will last for years and years with the proper care and maintenance. Our engineered floating timber floors use a Mara-Thon UV protective lacquer to improve scratch resistance. If your floor has extreme wear and tear it may be sanded down only two or three times otherwise the durable Mara-Thon UV protective lacquer should hold up for many years. Solid flooring, on the other hand, can be refinished over and over again. Proper sanding technique levels the floor and brings back the natural grain of your solid timber floor. Several passes with the sanding tools will be required to achieve a smooth finish. Provide ventilation while sanding and staining. An open window with a fan is a good idea, especially since the door is sealed. DIY sanding would require use of hire equipment which is large noisy and it only takes a heavy hand to gouge the timber surface do some damage to your timber floor. Sanding removes dirt and old staining creating a new level surface so the work is dirty and slow. Carpet Call highly recommends using a qualified timber floor finisher with references. If you would like some technical advice on sanding back your timber flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Timber flooring like any natural product can be affected by changes in humidity and temperature. Variations in temperature and humidity can result in timber drying out, expansion or contraction. Carpet Call recommends taking the following precautions. Humidity and Temperature Our manufacturer recommends a room temperature of 20C and a relative humidity of between 30% and 60% all year round. If using an evaporative cooler we strongly advise following manufacturers guidelines and only operate with doors or windows open. Sunlight Timber floors will darken over time but you can reduce the effects of sun damage by using window blinds or coverings. The blinds will also help in maintaining constant temperature in the room. If you want some practical advice on the perfect conditions for your timber flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Timber flooring should not be installed in bathrooms or laundries as they are considered wet areas. Moisture is the biggest threat to timber floors and in excess you can expect cupping, crowning or buckling of your timber floor. In the bathroom water a build of water on the floor is inevitable when showering, drying off and simply washing hands. Poor ventilation in a bathroom can lead to a build-up of steam which is moisture. Extra coats of finish will not protect against this amount of moisture on a daily basis causing the timber floor to expand and contract. Pegulan and Gerflor have done a great job replicating the look of hardwood timber floors in their vinyl ranges making vinyl flooring the perfect alternative to timber flooring in the bathroom and laundry. If you want some practical advice on installing timber flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Most people will enforce their personal opinion rather than consider the individual benefits of floating timber floors or solid timber floors. Carpet Call offer both floating engineered timber floors and solid timber floors. So which is better? In both cases, the sub floor must be free from moisture and completely level. Let’s look at engineered floating timber floors.

  • They are manufactured from a hardwood timber and considerably cheaper than solid timber floors.
  • Engineered timber floors come prefinished and are ideal for most home renovations, particularly apartments where sanding and polishing is not an option on site.
  • The advancement of underlay offers acoustic and moisture protection allowing installation to be completed quickly allowing you to walk on it immediately.
  • It is easier to repair a floating timber floor than a solid timber floor. Most customers will store a number of spare planks. It is relatively easy to pull up, assess and replace a couple of damaged floating planks that installed using the click system.
  • Engineered timber floors can be installed on slab ,bearers and joists following manufacturers installation instructions.
  • Floating floors are less susceptible to moisture resulting in less timber expansion or contraction.
Solid timber floors have won the hearts of many home owners.
  • Solid Timber floors have random lengths boards which can change the look of the floor
  • Solid Timber floors are glued down and more difficult to replace should you damage
  • Solid timber floors require sanding and finishing onsite extending the time required for installation
Drop into one of our Carpet Call carpet stores for a demonstration from our flooring consultants on the benefits and characteristics of both solid timber flooring and floating timber floors or call us on 1300 502 427 for expert advice.

Every timber floor sold at every Carpet Call flooring store is manufactured using hardwoods. You will find many terms when researching which timber floors are best for your home. Hardwood floors are manufactured from a hardwood. The hardness of a wood is determined using a hardness test assessing a timber species resistance to impact and wear. The Janka or Brinell tests are most commonly used. The term hardwood developed because of the difficulty in sawing through particular hardwoods compared to softwoods such as spruce and pine. All floating and engineered timber floors are made from hardwood timber. A floating engineered floor is manufactured using three layers in cross ply to each other. This reduces the natural movement within the wood. The top layer may be re-sanded like solid wood. The middle layer is made from high density fibreboard. The bottom layer is made from spruce or pine. The floating timber floor literally floats on top of whatever you are laying on such as a concrete slab or joists. Underneath the flooring is an acoustic underlay and moisture barrier. Solid timber floors are solid timber all the way through. Solid timber floors are glued or nailed to the subfloor resulting in less movement. Carpet Call stocks the following hardwood species

  • Ash
  • Oak
  • Kempas
  • Jatoba
  • Merbau
  • Walnut
  • Kambala/Iroko
  • Blue Gum
  • Spotted Gum
  • Blackbutt
  • Tasmanian Oak
  • Jarrah
  • Doussie
  • Hickory
  • Maple
Drop into one of our Carpet Call carpet stores for a demonstration on the Janka or Brinell timber hardness test or call us on 1300 502 427 for detailed advice.

Moisture is the enemy of all timber floors Carpet Call flooring consultants will offer you a list of tips on how to clean and maintain your timber floors. Detailed care and cleaning of your timber will maintain the natural beauty of your floors for generations. Maintaining the protective coatings and avoiding moisture or spillages is the key.

  • Broom with soft bristles
  • Vacuum with soft brush attachment
  • Bucket with quality lint free sponge mop
  • Carpet Call recommends putting some simple things into place to help make cleaning and maintenance of your timber flooring easier.
  • Place non-rubber protective pads beneath furniture or appliances. Carpet runners in hallways are great
  • Remove shoes in the home. High heel shoes easily damage timber floors with indentations
  • A constant indoor humidity level of about 50 – 65 % relative air humidity is best to preserve the value of and to care for your floor
  • Exposure to the sun and its UV rays accelerates the oxidation and aging of wood. This causes wood to change colour. Carpet Call recommends windows have blinds or shades applied to minimise the effects of the strong Australian sun
  • Remember to re-arrange rugs and furniture periodically so that the effects of sunlight allows floors to age evenly
  • We highly recommend the use of door mats to prevents tracking abrasive grit and dirt into the home which acts just like sandpaper on your floor
  • Evaporative coolers saturate the air with moisture. Manufacturers instruct and advise to ensure you leave a window or door open when using. If operated without ventilation excessive moisture may cause the timber flooring to cup, expand and swell pushing planks out of place. Ventilation will help relative humidity to remain below 70% minimising damage.
Drop into one of our Carpet Call flooring stores for a demonstration from our flooring consultants on how to clean and maintain your timber floors or call us on 1300 502 427 for detailed advice.

Carpet Call believes in the 3 ply cross linked construction of all Universal engineered floating timber floors which makes it exceptionally stable. Universal engineered timber floors are backed by a 15 year manufacturer’s product warranty. A 15 year manufacturer’s product warranty is also offered on Universal solid timber floors. All Carpet Call manufacturer warranties are subject to general warranty exclusions. Your Carpet Call flooring store will provide details of your warranty at time of purchase. If you want some further advice on timber flooring warranties, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

One of the most common questions asked about a floating timber floor is “why do they squeak when I walk on them? Squeaking or noisy timber floors are due to movement of the timber. In most cases this can be eliminated by following the correct installation methods. In a large number of DIY installations our installation teams have been asked to visit a home and fix noisy timber floors. They have reported that most squeaks and noisy floors could have been avoided if the sub floor had been prepared correctly. A flat level surface is required for installation of all timber floor types. The use of acoustic underlay will minimise noise. Employing a qualified installer is always wise as they can assess the best installation method for your timber floor. If you want some practical advice on timber flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

Universal timber flooring, with the exception of Ash, Beech or Maple can be installed over a heated slab provided the slab temperature does not exceed 27C degrees. The slab should come to equilibrium for 24 hours before timber floor installation. Manufacturer’s heat-up protocol must be followed, recorded and signed to ensure warranty is observed and use of parquet glue is highly recommended. If you want some practical advice on timber flooring, why not visit your closest Carpet Call flooring showroom or call 1300 502 427.

When you buy vinyl flooring from a Carpet Call flooring store our flooring consultants will offer you a list of tips on how to clean and maintain your vinyl flooring. Regular cleaning will maintain the look and extend the life of your vinyl flooring. Looking after vinyl is easy. For regular maintenance use a vacuum cleaner, a soft broom or damp mop. Clean with luke warm water containing a mild detergent (do not use linseed oil-based detergents). Twenty fours after vinyl is installed, you should wash the surface with a mixture of warm water and the manufacturer’s recommended floor care product. This should then be rinsed off thoroughly with warm water. Once dry, repeat the process with damp mop and the manufacturer’s recommended floor care product. After this initial wash, the only maintenance required is to sweep daily and damp mop or vacuum once a week. Once or twice a year if your flooring is subject to heavy use thoroughly clean the floor using a nylon brush and water containing detergent polish the floor with a self-shine emulsion for a bright finish.   Act quickly with any stain using the correct method according to the type of stain:

  • Clean rust with an antirust liquid or oxalic acid.
  • For Ink, tomato juice, mustard, blood, urine: use diluted bleach. 30 volume peroxide with a few drops of ammonia or alcohol vinegar works well. Soak for a few minutes without rubbing and then rinse.
  • Grease, paint, texta, petrol, alcohol, rubber marks: rub with pure detergent and then rinse.
Avoid using the following
  • Solvent wax, varnish, black soap, linseed oil-based products, acetone, trichloroethylene
  • Abrasive powders or pads
  • Rubber caps on your chairs or furniture stain your flooring, replace them with plastic ones
Drop into one of our Carpet Call flooring stores for a demonstration from our flooring consultants on how to clean and maintain your vinyl flooring or call us on 1300 502 427 for detailed advice.

All Carpet Call manufacturer warranties are subject to general warranty exclusions. All vinyl flooring warranties are extended to the original purchaser of the sheet vinyl and are non-transferable. The warranty is solely for the domestic indoor use of the product in an owner occupied single-family private residence. The warranty only applies to first quality products and is not applicable to products sold as seconds, irregulars, shorts lengths or used. Products must be properly installed in accordance with AS1884-2012. Failure to appropriately install the product and to provide such care could void all or part of the warranty coverage. Product also requires routine maintenance, and should be properly maintained in accordance with the recommendations described in this brochure Failure to follow these recommendations can affect performance and visual aesthetics of the sheet vinyl flooring. Carpet Call will provide your specific product warranty upon installation. We strongly advise you keep your sales receipt and warranty together should you need it in the future. Please call us on 1300 502 427 for further advice or visit your local Carpet Call flooring store.

The lighting at your Carpet Call flooring store will vary to that in your home. Our free home measure and flooring quote service allow you to view samples of vinyl flooring in your own home before making a choice. Downlights, lamps and bulbs can change the colour and appearance of any vinyl flooring you viewed in a flooring retail store. Natural light in your home can affect the colour appearance of your vinyl flooring. As the seasons change and sun filled natural light of summer gives way to duller levels of natural light in winter you will note a change in the colour and appearance of your vinyl flooring. If you are painting your walls as part of a home renovation project you should consider the affect it may have on your vinyl flooring. Gloss painted walls will reflect light more so than matt paint and this certainly give a varying colour results in the room. Drop into one of our Carpet Call flooring stores for a demonstration on how different lighting conditions can change the colour and appearance of your vinyl flooring or call us on 1300 502 427 to book a free home measure and flooring quote service. We strongly advise you to only make the final choice on and purchase of your vinyl flooring only once a sample is viewed in the lighting of your home.  

Natural timber floors are a great way to give your home a modern, sophisticated look whilst increasing the value of your home to prospective buyers. If you don’t have the budget to spend on timber flooring consider vinyl flooring that looks like wood. Gerflor and Pegulan manufacture vinyl flooring that looks like wood and an authentic grain that looks completely authentic. You can choose vinyl flooring in every colour and style – from oak to walnut, wide plank to single plank, gloss or matt.

Vinyl flooring that looks like wood is much easier to clean than actual timber flooring. It doesn’t need any waxing, any polishing, or any special cleaners. A traditional mop and bucket will work effectively on vinyl flooring. Vinyl flooring is a great solution for rooms where natural timber flooring isn’t an option such as a kitchen or bathroom. Small amounts of moisture can make natural timber flooring warp. Vinyl flooring that looks like wood is a much more durable product. It can hold its own against spills, drops, and heavy foot traffic. Many customers install genuine natural timber in the low-traffic areas and install vinyl flooring that looks like wood for other high traffic and wet areas.

Vinyl flooring and laminate are both affordable and they are both designed to look like high-end flooring. So which one dominates the laminate vs. vinyl flooring debate? After all, choosing the right flooring is just as important as the paint you put on your walls, the appliances you install, and the finish on the cabinets you choose. Vinyl flooring has a more extensive range than laminate offering vinyl plank designs, vinyl tile designs with an extensive colour and pattern range. Vinyl flooring has greater design variety coming in vinyl sheets, vinyl timber plank design, and vinyl ceramic tile design. Vinyl flooring can withstand water and heat making it the perfect choice for kitchens, bathrooms, and garages. Many vinyl flooring products are specifically designed to be “non-slip” with a slip rating in some of the premium designs.

Did you know how eco-friendly vinyl flooring is! The most common and most durable vinyl flooring is made out of recycled vinyl materials. Vinyl is one of the only building materials that is 100% recyclable. Unlike other plastics, it can be endlessly recycled into new products and materials adding value throughout its long life. Our manufacturers Gerflor and Pegulan inform us that 100% of their manufacturing waste is recycled and manufactured into interlayers or backing for new products. Gerflor ensures no heavy metals, no solvent based inks, no formaldehydes, and no PCP and components rated as carcinogenic are used in manufacturing of their vinyl flooring products. Vinyl flooring is resistant to fire, does not help fire spread, does not release toxic gases like chloride (Cl2) and has far less carbon monoxide (CO) than any other type of flooring.

Vinyl flooring can be pretty tough. It can look its best for years if you look after it. However vinyl isn’t completely indestructible. It can fall victim to scratches, tears and holes. Don’t let a little bit of damage ruin your décor. Vinyl flooring repair can be an easy DIY project. Always check your manufacturer warranty as your minor damage may be covered. Keep an additional length of your sheet vinyl in your garage. This can be used to replace any damaged area of vinyl flooring. From time to time depending upon climatic conditions and floor traffic, loose seams can pop up. Apply vinyl adhesive to secure the loose area. Carpet Call always recommends checking with a professional vinyl installer as they have the knowledge and skills to repair your vinyl flooring correctly. Consider the cost of replacing your vinyl flooring if you make a mistake.

Pegulan collection has a revolutionary, patented surface protection called EXTREME®. Made from ultra-hard diamond like particles it offers far greater resistance to staining and scuffing over conventional vinyl flooring. This protection is backed up with a 20 year warranty from Pegulan. EXTREME® is available in the following Pegulan ranges

  • Apollo
  • Argo TX
  • Life TX
  • Boutique
Gerflor offers a new generation surface finish called PureClean. With 3 different finishes it is an easy maintenance polyurethane surface treatment creating a barrier against dirt and bacteria whilst highly resistant to scuffs and scratches. There are 3 different finishes
  • Matt offering a low sheen finish
  • Sand which offers an R10 slip rating for maximum safety
  • Grain designed to give structure to tile grout lines and wood grains for a more textured look